Need a hand? We’re here to help. Below you’ll find answers to the most common questions asked about our bespoke commercial seating.
Bespoke seating refers to custom-made or personalised seating arrangements and furniture that are specifically designed to meet the unique requirements and style of a particular space, such as a hospitality establishment like a restaurant, hotel, coffee shop or night club. These seating solutions are tailored to the specific needs, dimensions, and aesthetics of the venue, created by skilled craftsmen.
Here are some reasons why you should consider bespoke seating for your hospitality establishment:
Uniqueness and Brand Identity: Bespoke seating allows you to create a unique and distinctive ambiance that sets your establishment apart from others. It can help establish a strong brand identity and leave a lasting impression on your guests.
Tailored to Space: Custom seating can be designed to fit the exact dimensions of your space, ensuring that every nook and cranny is used efficiently. This can be particularly beneficial for venues with limited or irregularly shaped spaces.
Comfort and Functionality: You can design bespoke seating with the comfort of your guests in mind. It can be crafted with ergonomic considerations, ensuring that it provides maximum comfort and functionality for different types of patrons.
Style and Aesthetics: Custom seating allows you to match the furniture to the overall design and theme of your establishment. You can choose the materials, colours, and style that align with your desired aesthetic, enhancing the visual appeal of your space.
Durability and Quality: Custom-made seating can be constructed with high-quality materials and craftsmanship, which often results in seating that is more durable and longer-lasting than mass-produced alternatives. This can save you money on replacements and maintenance in the long run.
Flexibility: Bespoke seating can adapt to the evolving needs of your establishment. If you want to reconfigure your space or change the design, it’s easier to modify or create new custom pieces as needed.
Personalisation: You can incorporate unique features, such as custom embroidery, logos, or patterns, to further personalise your seating and reinforce your brand image.
Competitive Advantage:
Offering a one-of-a-kind seating experience can help you stand out in a competitive market and attract a loyal customer base.
Sustainability: Custom-made furniture can be designed with sustainability in mind, using eco-friendly materials and manufacturing processes, which can appeal to environmentally conscious customers.
Cost-Effectiveness: While the initial investment in bespoke seating may be higher than purchasing off-the-shelf furniture, it can offer long-term cost savings by reducing the need for frequent replacements and renovations.
In summary, bespoke seating offers a range of advantages for hospitality establishments, including the ability to create a unique and welcoming atmosphere, tailored to the specific needs of your space, while providing comfort, durability, and a competitive edge in the market.
Commercial seating refers to furniture designed and manufactured specifically for use in commercial settings, as opposed to residential or personal use. These settings are typically places of business, public spaces, institutions, or other areas where a large number of people gather or work, for example, hospitality venues such as hotels, restaurants, coffee shops, pubs and night clubs, theatres, educational institutions and healthcare institutions to name a few.
Commercial seating is chosen and designed with several key factors in mind, including durability, safety, comfort, and functionality.
Banquette seating, sometimes referred to as a banquette, is a type of built-in seating often found in restaurants, coffee shops, bars, night clubs, and residential kitchens and dining areas. It typically consists of a long, upholstered bench or series of benches along a wall or within a specific area, paired with a table to create a comfortable and space-efficient dining or seating arrangement. Banquette seating is distinctive in that it is integrated into the overall design of the space and is commonly used in settings where space optimisation, comfort, and aesthetics are important.
Banquette seating is known for its space-saving qualities and its ability to create an intimate and cosy atmosphere, making it popular in establishments where maximising seating capacity and creating a comfortable dining experience are priorities.
The design of banquette seating can vary greatly, from simple and minimalistic to ornate and decorative, depending on the specific style and theme of the establishment.
Commercial seating is made using a combination of design, materials, and manufacturing processes that are tailored to meet the demands of commercial settings.
Here at PGI, we prioritise factors like durability, ease of maintenance, safety, and ergonomic design to meet the unique demands of commercial environments. The choice of materials, production methods, and quality control measures are tailored to create furniture that can withstand the rigors of daily use in these settings.
The process of making commercial furniture typically involves the following steps:
Design and Conceptualisation:
The design process begins with identifying the specific needs and requirements of the commercial environment. We create concepts that align with the intended use, aesthetics, and functionality. Factors such as durability, comfort, safety, and compliance with industry standards are carefully considered in the design phase.
Material Selection:
The choice of materials is critical in commercial furniture production. Common materials include wood, metal, plastic, upholstery fabrics, foam, and laminates. Materials are chosen based on their suitability for the intended use and desired aesthetics. For example, upholstery fabrics should be durable and easy to clean for furniture in hospitality settings.
Manufacturing:
Once the design and materials are finalised, the manufacturing process begins. Commercial furniture can be produced using a range of techniques, including woodworking, metalworking, upholstery, and assembly.
Mass production methods, such as CNC machining and assembly lines, are often used to create consistent and high-quality pieces.
Quality Control:
Quality control measures are implemented throughout the manufacturing process to identify and rectify any defects or issues that may arise. This includes inspections for structural soundness, proper assembly, and adherence to safety and industry standards.
Finishing and Upholstery:
Depending on the design, furniture may be finished with coatings, paints, polishes or laminates to protect the materials and enhance the aesthetics. Upholstery involves covering the seating surfaces with fabric, foam, and padding for comfort.
Assembly:
Components are assembled to create the final pieces of furniture. This may include attaching legs, arms, backs, and other structural elements. This can be done within the workshop or on site on the installation.
Installation and Maintenance:
The installation of commercial seating requires careful and thorough planning, a high degree of precision, and an unwavering commitment to meticulous attention to detail. That’s why, we entrust the installation to our very own craftsmen, the ones who designed and handcrafted your design.
Certainly! At PGI, we take pride in offering a wide range of custom design services to create bespoke seating solutions tailored to your venue. Whether you’re looking to furnish a pub, restaurant, coffee shop, hotel, or any other hospitality space, we have the expertise to meet your specific needs.
Contact us through our website https://pgicontracts.co.uk/contact-us/ to schedule a free initial consultation. You can complete the Enquiry Form and upload your design plans or alternatively call/e-mail us on: 
0800 625 0256 07475 828 777 
E-mail: paul@pgicontracts.co.uk
Our experienced team will discuss your requirements, vision, and any specific design elements you have in mind. We’ll also gather information about your venue’s size, layout, and any other relevant details.
Our goal is to provide you with the freedom to create seating that perfectly suits your preferences and the ambiance of your venue. With an endless choice of fabrics, leathers and finishes, you can custom your design in any colour, pattern and additional feature detailing you desire.
From the classic and traditional button tufted adding a touch of elegance and sophistication, visually appealing fluted or channel back with the simple, clean, textured lines, to the sleek and contemporary style of the tight back, we have the ability to mix and match fabrics to create truly original pieces.
Absolutely! At PGI, we specialise in crafting bespoke seating solutions that seamlessly integrate with your venue’s existing interior decor. We understand the importance of creating a cohesive and harmonious environment for your guests, and we are well-equipped to match the seating design to your specific interior decor.
During the initial consultation we take the time to understand your venue’s existing interior decor, including the colour schemes, architectural elements, and overall style. This allows us to grasp the essence of your space.
Our extensive selection of materials, fabrics, and finishes provides you with a wide range of options to choose from. Whether you need seating that complements a rustic, contemporary, traditional, or any other design style, we can tailor the materials and colours to align with your decor.
The typical lead time for the design, manufacturing, and installation of bespoke seating typically takes between 6-8 weeks but this can vary depending on the complexity of the project, the quantity of seating units, the materials chosen and their availability, and the current workload of our workshop.
Ultimately, our goal is to complete the installation with the least impact on your business operations. We understand that maintaining your venue’s functionality is important, and we will work closely with you to find the best approach to minimise disruption.
The need to close down for the installation depends on several factors, including the size of your venue, the scope of the seating installation, and the specific arrangement of your space. We complete installations in the least time feasible and where possible do so without closing down your venue completely – it may be doable to partially close off certain sections whilst keeping the rest of your venue operational.
We can discuss the specific requirements of your project and create a plan that suits your needs.
Yes, as a bespoke commercial seating manufacturer, we have extensive experience working with a wide range of hospitality industry segments, including restaurants, bars, pubs, hotels, coffee shops and event venues. We understand that each segment has unique needs and design preferences, and we tailor our services to meet the specific requirements of our clients within these sectors.
Whether you are looking to create a cosy and inviting atmosphere in a restaurant, a stylish and trendy ambiance in a bar/night club, or a luxurious experience in a hotel, we are here to collaborate with you and bring your vision to life.
As a bespoke commercial seating manufacturer, we understand that custom seating projects can vary widely in scale and scope. Therefore, we aim to be as flexible as possible to accommodate your needs. We do not have strict minimum order quantities for custom seating projects. Whether you require a single, unique piece of seating or a larger quantity to furnish an entire venue, we are here to work with you.
We provide personalised solutions that match your specific requirements, budget, and design preferences. Please feel free to reach out to us to discuss your custom seating project, regardless of the size https://pgicontracts.co.uk/contact-us/
Absolutely, our primary focus is on creating customised seating solutions that precisely match your unique space requirements and layout challenges. We understand that each establishment is distinct, and we take pride in our ability to provide tailor-made seating solutions to meet your specific needs.
We start by having a consultation with you where we discuss your establishment’s layout and the specific space requirements you have. This may involve site visits and in-depth discussions to fully understand your needs.
Once we have a clear understanding of your requirements, we will advise you on seating designs that maximise the use of your available space. We’ll take into account any layout challenges, such as irregular room shapes or architectural features.
Our skilled team will handle the installation process, ensuring that the seating fits perfectly within your space with minimum disruption.
We prioritise quality materials, craftsmanship, and design to ensure our seating stand the test of time and require minimal upkeep.
High Quality Materials: We use high-quality materials, including hardwood frames, premium upholstery fabrics or leathers, and durable cushioning to ensure that our seating products can withstand the rigors of daily use in hospitality settings.
Construction: Our seating products are built with expert craftsmanship, featuring sturdy joinery and reinforced frames to handle regular wear and tear. They are designed to maintain their structural integrity over the long term.
Customised for Intended Use: We take into account the specific usage requirements of the seating, whether it’s for a busy restaurant, a hotel lobby, a pub, or a coffee shop. Our designs are tailored to the intended purpose, ensuring that the seating is fit for its environment.
Maintenance: We offer upholstery materials that are easy to clean and maintain, making it simple to keep your seating looking its best. Stains and spills can be wiped or cleaned easily, depending on the fabric or leather chosen.
Replaceable Components: In the event of wear or damage, many of our seating products feature replaceable components. This can extend the life of the seating and reduce the cost of maintenance.
Yes, we stand behind the durability and longevity of our products. We are so confident in the quality and craftmanship of our bespoke products that we guarantee our frames for 3 years. It’s a testament to the durability and craftsmanship we uphold and gives you peace of mind.
Certainly, we offer expert assistance with upholstery and fabric selection to ensure that your seating solutions not only meet your design preferences but also provide the necessary durability and functionality and align with your budget.
If you have specific design elements or custom patterns in mind, we can work with you to create custom upholstery options to make your seating truly unique.
We will discuss your durability needs, taking into account factors such as the level of traffic the seating will receive and any specific maintenance requirements. This ensures that the selected fabric or upholstery material is suitable for its intended use.
Requesting a quote or consultation for a bespoke seating project is a straightforward process.
Contact us through our website https://pgicontracts.co.uk/contact-us/ to schedule a free initial consultation. You can complete the Enquiry Form and upload your design plans or alternatively call/e-mail us on: 0800 625 0256 07475 828 777 E-mail: paul@pgicontracts.co.uk
A member of our team will respond to your inquiry and gather more details about your project, including your seating requirements, design preferences, and any unique considerations you have in mind.
Depending on the complexity of your project and its location, we may arrange an on-site visit to assess the space and gather more information about your specific needs. This step is particularly useful for larger commercial projects.
We will work on a proposal based on the information gathered during our discussions. This will include details about materials, customisation options, costs, and the project timeline.
After you’ve reviewed and approved the quote, we will finalise the project details and set a start date.
Yes, we often work closely with interior designers, architects, and other professionals in the hospitality industry to coordinate and execute projects. Collaboration with these professionals is a common and effective way to ensure that the seating solutions we provide seamlessly integrate with the overall design and functionality of the space.
Yes, you can explore our gallery of bespoke seating creations at this link https://pgicontracts.co.uk/gallery/
Our Gallery showcases a diverse range of seating solutions we’ve designed and manufactured for various hospitality clients. It provides a visual representation of our craftsmanship, attention to detail, and the unique seating options we’ve created to enhance the ambiance and functionality of different establishments.
Contact us through our website https://pgicontracts.co.uk/contact-us/ to schedule a free initial consultation. You can complete the Enquiry Form and upload your design plans or alternatively call/e-mail us on: 0800 625 0256 07475 828 777 E-mail: paul@pgicontracts.co.uk
We recommend that you contact us early in the design process so we can work closely with your restaurant’s interior designer or architect to seamlessly integrate the seating design with the overall restaurant layout and aesthetics. This ensures that the seating not only looks great but also fits perfectly within the space.
Collaborating with us at the outset allows for efficient project planning. We can provide you with project timelines, budgets, and recommendations that align with your goals, such as making the most of your available space. Whether it’s a small bistro or a large dining area, we can assist you in creating seating solutions that optimise the seating capacity and flow of your restaurant.
Early collaboration also allows for better cost management. We can help you make informed decisions regarding materials and design elements that fit your budget.
Typically, we require a 50% deposit upon order confirmation, and the remaining balance is due prior to delivery or installation.
For corporate clients and larger projects, we can consider offering 30-day payment terms, subject to a company credit check. Eligibility may vary depending on the results of the credit check and the nature of the project.
If you have any specific payment-related questions or requests, don’t hesitate to contact us for assistance.
Caring for your upholstery fabrics is essential to ensure the longevity and appearance of your bespoke seating. Here are some general guidelines to help you maintain and care for your upholstery fabrics:
Regular Vacuuming: Use a soft brush attachment on your vacuum cleaner to gently remove dust and debris from the fabric surface. Regular vacuuming prevents particles from settling into the fabric fibres.
Follow Cleaning Instructions: Always adhere to the manufacturer’s cleaning instructions for your specific upholstery fabric. Different fabrics have different care requirements, and following these guidelines will help maintain the integrity of the material. Cleaning instructions can be supplied for all fabrics and materials used on your seating.
Professional Cleaning: Consider professional upholstery cleaning for a thorough and deep clean. Professional cleaners have the expertise and tools to clean fabrics effectively without causing damage. Ensure that they are experienced in cleaning the specific type of fabric used in your bespoke seating.
Sunlight Protection: Limit direct exposure to sunlight, as prolonged exposure can cause fading and deterioration of the fabric. Use curtains or blinds to protect your bespoke seating from harsh sunlight.
Avoid Harsh Chemicals: Refrain from using harsh cleaning chemicals or solvents on your upholstery. These can damage the fabric and affect its colour and texture. Stick to mild, water-based cleaners recommended for your specific fabric.
Fluff and Rotate Cushions: To maintain the shape and even wear of cushions, fluff, and rotate them regularly. This helps distribute the pressure and prevents one area from experiencing excessive wear.
By following these care tips, you can maintain the beauty and functionality of your bespoke seating upholstery for years to come. If you have specific care inquiries about the upholstery used in your order, feel free to reach out for personalised guidance.